Shipping/Returns
RETURNS
As a small, independent business we truly value you as a customer and hope you love every product you purchase from us. Because many of the products we sell come from small batch brands and do not include safety seals, we are unable to ensure that products remain unopened and untouched once they leave our store. For health and safety reasons, we would not be able to re-sell returned items and would have to simply throw them away. At this time, we are not able to accept returns or exchanges for any items purchased. All sales from Laurel & Reed are final.
If you have questions before you place an order, please reach us at info@laurelandreed.com.
SHIPPING
Orders are generally processed within 24-48 hours. This does not include the shipping time.
Shipping is a $6.95 Flat Rate within the U.S, $16.95 to Canada and $23.95 Worldwide. Free shipping is offered for thresholds spent in the Clean Beauty Store (ie anything besides subscriptions and individual boxes). Shipping is free for all orders over $100 to US, $150 to Canada and $200 Worldwide. We ship with via USPS and UPS.
Additional shipping options are available for an additional charge (Signature Required, Expedited Shipping, Insurance, etc), simply reach out to info@laurelandreed.com and we can help add those to your order.
Please allow 3-7 days for orders that are shipped via standard delivery. Some orders need additional time for delivery due to the location that they are being shipped from; please allow 2-4 weeks for delivery on orders that are shipped from certain areas outside of the USA, as customs delays apply.
For additional shipping and order information, please see our FAQ page.