Every L&R box will feature 3+ full size products including non-toxic, all-natural and cruelty free hair care, body and skincare and other top-shelf surprises with a minimum retail value of $125+. Items range from face oils, moisturizers, masks and eye creams to body oils, hand creams and even eye masks and mixing bowls and brushes to enhance your self-care experience.

Yes, you can! You can choose 1, 3, or 6 month subscriptions for gifts or simply purchase a 1x box that does not renew. If you purchase a subscription (Month-to-Month or 3x or 6x prepaid subscription) you will need to cancel the subscription prior to it renewing or just email us after ordering and we can cancel for you. If you do not want the subscription to renew, choose a non-renewing Gift Subscription HERE.

Yes, you can include a gift message with any order. At checkout simply enter your gift message within the Notes section and we will make sure to include it. You can also choose to gift wrap your purchase for an additional $3.95.

You can definitely skip or pause your subscription any time. Simply contact us here by the 10th of the month and let us know the desired time you want to skip and we can adjust your renewal accordingly.

If you ever want to purchase a subscription but are worried that not all products might be right for you, simply contact us here and we can provide you with additional info on the items being featured in that month's box (ie if they are Vegan, nursing safe, etc).

We are not liable for allergies or ingredient concerns. We always recommend patch testing out each product first on a small part of skin prior to fully applying, to make sure it does not react badly to your skin.

We ship between the 15th and 20th of each month, unless our current boxes are still available and then your box will ship immediately. Upon ordering any subscription, if multiple boxes are available, our Customer Service will always email you to confirm which box you would like to receive to confirm the order. You will also receive a tracking confirmation once your box has shipped.

We ship all L&R boxes in our luxe white gift box, wrapped with a ribbon. If you order more than one box, they will come packaged and shipped together. If you want boxes packaged separately, please checkout with separate orders.

Shipping is a $6.95 Flat Rate within the U.S, $16.95 to Canada and $23.95 Worldwide.

You are only billed 1x if you purchase a 1x box. If you buy a Month-to-Month subscription option you are billed every 25 days. For 3x/6x/12x subscription options you are billed at the end of the prepayment cycle (ie for a 3x prepaid subscription you are billed 3 months after the original payment. All subscriptions (month-to-month, 3x, 6x and 12x) need to be cancelled or they will renew.

You can cancel your subscription within your account at any time. Make sure you Log In to your correct account. If you purchased your subscription through CrateJoy, you need to Log In to your account via CrateJoy.
You must cancel prior to renewal - renewals happen every 25 days from your initial purchase, unless you purchased a 3x, 6x or 12x subscription which renews every 3, 6 or 12 months. Unfortunately, we are unable to provide refunds for shipped boxes.

If you're experiencing problems trying to log in to the website, please check which error message you are receiving. The most common error is typing in a wrong email address or password. You can always choose to create a new password if you wish.

Make sure you are logging in to the correct account. Did you purchase your subscription through CrateJoy? If so, then you need to head to CrateJoy and Log In to your account through there.

If you have any issues logging in to your account or need to contact us for any reason, you can contact us here.

If you need to update your address, please contact us here and we can update it for you.

We do not issue refunds for subscriptions. If cancelling prior to the end of a 3, 6 or 12x box subscription the remaining boxes will ship as scheduled. We do not issue refunds for remaining months.

Please contact us here with a description of the issue. Include your order number. If the item arrived broken or damaged, please take a photo of the damaged item as well as the box and any additional packaging. We must have photos to send replacement items. We will do everything we can to rectify the situation. Please make sure to reach out to us within 30-days of receiving your item.

Note that we are unable to replace products without receiving a photo of the damage within the 30-day window.